How Does It Work?
Prices
All prices are shown in € including VAT and excluding shipping costs.
Payment
Payments are made through
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Ideal
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Debit/Credit cards
Handmade-to-order
If not mentioned otherwise, all products are handmade-to-order. After your purchase is completed, approx. 4 workdays are needed to make your pieces and send it your way. We always try to stick to this time period but sometimes it may differ and result into quicker or delayed shipment. Updates will be sent to you about the status of you pieces during this period.
Shipping
We ship to most countries in Europe with DHL. Any additional taxes and other costs are the customers responsibility.
If you would like to ship to a country that is not a possibility at check out, please contact us at info@brii-studio.com to discuss the possibilities.
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Delivery time
Delivery time may differ due to your shipping address.
Returns
A return can be requested except for our facemasks and earrings for hygienic reasons. Refunds are not possible due the fact that we are a small slow-fashion brand. Only exchange for product(s) of equal value can be chosen.
If you would like to request a return, please email us: info@brii-studio.com
It will have to be returned within 14 days of receiving your order. Returns must be unused, with tags and, preferably, in original packaging for sustainable reasons. As soon as the return is received and approved, we will send you a couponcode with the matching amount for you to use on the website.
Please make sure you will receive a tracking code from the chosen company. We cannot exchange your items if the order isn't received at the office.
Contact
If there are any questions, comments or other requests, please contact us at
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